Deleting or leaving your account
What happens when you delete your account — and how CertShield protects your teammates' data when you do.
“Delete Account” does different things depending on whether you’re by yourself or on a team. CertShield walks you through the right path when you click the button.
Open Settings → Profile → Delete Account to see which scenario applies to you.
Scenario 1 — You’re the only person in your organization
You’ll see a destructive confirmation dialog. Clicking through deletes:
- Every domain, certificate, and endpoint in your organization.
- Every alert rule, scan record, and integration.
- Your login credentials.
This is irreversible. CertShield asks you to type DELETE to confirm, which is the usual “are you sure” seatbelt.
Scenario 2 — You’re a team member (not the owner) in a shared organization
When you click Delete Account, you’ll see a different dialog titled Leave team and delete your account?. It’s important to read it, because this path is less destructive than scenario 1:
- You’re removed from your organization. Your teammates keep working normally, and none of the team’s data is deleted.
- Your login credentials are permanently removed. You cannot log back in with the same email without creating a new account.
- Everything you contributed to the team (domains you added, rules you configured, etc.) stays with the team.
In short: the team’s data is safe, and you personally are gone.
After you click through, you’re signed out and sent back to the login screen.
Scenario 3 — You’re the owner of a shared organization
This is the one case where Delete Account is not immediately available. You’ll see a dialog titled Transfer ownership first that explains why:
As the owner of an organization with other members, you need to transfer ownership to another member (or remove all other members) before deleting your account.
CertShield can’t safely pick a new owner for you — that’s a decision only a human can make. The dialog includes a button that takes you directly to the Team page, where you can use Transfer Ownership to hand the reins to someone else. Once you’ve done that, come back to Settings → Profile → Delete Account and you’ll see scenario 2 instead.
If you’d rather take the whole team with you, remove the other members first and then Delete Account falls back to scenario 1.
Why it works this way
A few years ago, a lot of SaaS tools had a “delete my account” button that quietly deleted the entire shared workspace along with it — sometimes taking months of a team’s work with it. CertShield’s Delete Account is scoped to you, not to everything you touched. The only way to delete organization data is to either be the sole member or to remove the other members explicitly.
What happens to the audit trail
When you leave a shared organization this way, an entry is written to the Audit Log (team.member_self_removed) recording that you left, what your email was, and what your role was. Owners and admins can see it after the fact. The entry stays in the organization’s log.